Had a
lovely customer today, she walked into the store, and although I didn't get a very good look at her, I was pretty certain she wasn't carrying anything, and she headed straight for the RTD fridge, somewhat out of sight, although I can see over the tops of the aisles to see the top few shelves and the heads of whoever is standing there. So I'm trying to be unobtrusive and watch what she's doing while not looking like I'm watching. What I saw was thus: She reached up to the top shelf, (I looked away) and then she was bending over before standing and walking to the register.
So now she has four cans of Jim Beam black in a plastic bag, and a receipt from another store for a 4pack of the same. She wanted a refund! I was a bit suss about this, so I said I had to get a 4pk to scan the refund, and trotted over to the fridge to have a looksee, and I found the empty 4pk case! Kind of hidden (exactly where she had bent over), but not hidden well enough. Anyway, told her that I wouldn't be refunding them, since I was fairly sure she'd stolen them. Blah. She kicked up a stink, and she took the cans with her, and since I hadn't actually seen her pick them up, I had to let her.
Anyway, she returned, because she wanted the receipt back, probably to try somewhere else, and I refused, so called my manager and all that rubbish, and we said we'd check the footage, and if she was carrying them when she first entered the store, then we would happily give her the receipt back. She got sick of waiting soon enough, and disappeared, ostensibly to get the cans off her mother, but never returned.
I ended up calling the store she'd bought the other ones at, and I'm glad I did! Rachel knows her very well, and so do the police. If we see her again, we're to call 000 and get the cops, and our security guards are allowed to arrest her.
And a sillier story. I broke a bottle of wine the other day, it smelt lovely, and I wish I'd taken a picture of the puddle it made on the floor, because that looked awesome, and I'm not likely to break a bottle on purpose just to see the effect.
But yes, script format!
Me: Could you bring up a mop and bucket? I killed a bottle of wine :(
J: A what?
Me: A mop and bucket.
J: A moffan...
Me: Mop! M. O. P!
Me: Mop... Is that a new kind of beer?
It made me laugh XD And Wendy, too.
Blah, I'm exhausted. I worked 2-11pm yesterday, and did 9-6 today. Tomorrow is 7-4, and then I can sleep, oh wait, band on Sunday, I get to sleep in tuesday morning though!!